Kg9 believes in responsible gaming. We want you to have fun, stay safe, and play within your limits. On this page, you'll find all the support tools, warning signs, and helpful resources you need.
Kg9 is committed to keeping your gaming safe, enjoyable, and within your control.
Gaming should be entertainment, not an addiction. kg9 helps you stay within your limits and remain in control.
Set daily, weekly, or monthly deposit limits, loss limits, and session time limits. Once set, any changes will take effect after 24 hours.
Been playing non-stop? Take a break. You can set a temporary break from 24 hours up to 30 days — during which you won't be able to log in.
If you feel gaming has become a problem, activate Self-Exclusion for 6 months or 1 year. This action is irreversible.
Kg9 is strictly prohibited for anyone under 18. KYC verification is mandatory, and accounts belonging to minors are closed immediately.
If you're experiencing problems, reach out to our support team or an external professional support organisation. You are not alone.
Kg9 puts you in full control. Use these tools to play safely and responsibly.
To activate these tools, go to your account settings or ask our support team via live chat.
Watch out for these signs that gaming may be turning into an addiction:
If several of these signs apply to you, don't wait — get help now. You are not alone.
If you or someone you know is struggling with a gaming problem, the following organizations can provide professional support:
You can also talk to a family member or trusted friend. They may not have faced the same situation, but they'll listen and support you.
Seeking help is not a sign of weakness — it's a sign of strength. kg9 is here for you.
Before you play, decide how much BDT and how much time you're willing to spend. Stick to those limits strictly — whether you're winning or losing.
Don't lose more trying to win back what you've already lost. Accept the loss and walk away until another day.
Gaming should be nothing more than entertainment. Always prioritize family, work, and other responsibilities.
Avoid gaming while under the influence of alcohol or substances. Impaired judgment increases the risk of poor decisions.
Never play with borrowed or loaned money. Only spend what you can comfortably afford from your own income.
Take regular breaks. Playing non-stop impairs your judgment and decision-making.